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Conference Tracks
Submissions are invited on any topics relevant to information systems and are not limited to these tracks.
Business Process Management
Prof Michael Rosemann m.rosemann@qut.edu.au
A/Prof Michael zur Muehlen mzurmuehlen@stevens.edu
Dr Marta Indulska m.indulska@business.uq.edu.au
Business Process Management (BPM) includes methods, techniques, and
tools to support the design, enactment, management and analysis of
business processes. Global analysts have identified BPM to be the top
priority for CIOs for the coming years, as companies strive to achieve
efficiency gains in an increasingly competitive business environment.
Indeed, recent surveys show that organisations invest increasingly in
BPM. The market for Business Process Management tools alone is expected
to reach $1.1billion by 2009.
This evident demand for BPM is further stimulated by opportunities
related to competitive advantage gains from ongoing process performance
improvement, and process outsourcing/off-shoring.
While many practitioner BPM conferences are now in existence, the
continual demand for innovative BPM solutions in organisations needs to
stimulate high quality academic research, on which these solutions may
be based.
Accordingly, it is the aim of this track to encourage further research
in the areas related to BPM and to foster focused discussions in order
to advance the field.
The track encourages submissions using a variety of research
methodologies.
The submissions of interest cover the following topics, however other
high quality submissions in related areas may also be considered:
- BPM approaches and critical success factors
- BPM governance
- Inter-organizational BPM
- BPM maturity and adoption
- Business process automation
- Business process innovation
- Business process reference models and reference model management
- Business process modeling and modeling languages
- Process performance measurement
- Integration of BPM systems with other technologies
- Management of embedded processes (e.g. in ERP, CRM systems)
- Industry Case Studies
The track chairs have secured a special issue on Business Process Management with the Information Systems and e-Business Management journal for selected high quality papers from this track.
Environmental Sustainability of ICT
Dr Sandy Chong Sandy.Chong@cbs.curtin.edu.au
Prof Arno Scharl scharl@tugraz.at
Ms Barbara Roberts Barbara.Roberts@usq.edu.au
The Information Systems Board of the Australian Computer Society has announced a three-year initiative to raise awareness and encourage action in response to the major environmental challenges presented to Australia and its regional neighbours. A lack of environmental sustainability in our Information and Communications Technologies (ICT) presents environmental risks to individuals, society and ecosystems while representing an enormous waste of scarce resources.
Information networks and the transition to a knowledge-based economy enable new ways of optimizing organizational workflows, building environmental communities, engaging groups in participatory decisions, and supporting education and advocacy campaigns. But there is little awareness about the scope and magnitude of related environmental problems, particularly in Australia. European studies identify discarded ICT hardware as the fastest growing category of solid waste. An estimated two-thirds of PCs are thrown into landfill sites within five years of purchase. Hazardous chemicals leaching from e-waste include toxic heavy metals and hazardous chemicals. The high level of electricity required to power and cool data centres also adds to environmental problems as a major contributor of greenhouse gases.
Papers should clearly identify a specific problem area, cite relevant literature, and make an original contribution. The track welcomes original work within the general theme of "Increasing the Environmental Sustainability of ICT" (e.g. scoping the problem, examining the options, developing strategies), as well as manuscripts that address specific areas of interest such as:
- Sustainability in Technology Acquisition and Adoption
- Whole of Life Costing, Life Cycle Analyses
- Sustainable Value Determination of IT (e.g. Triple Bottom Line)
- Disposal/Recycling of IT Hardware
- Using IS Management for Recycling Projects
- Sustainability in IS Industry & Employment
- IS Strategies for Sustainable Resource Management
- Creative Usage of IS Tools to Reduce Energy Consumption and CO2 Emissions
- IS/IT Support for Corporate Social Responsibility Initiatives
- Impact of Teleworking on Energy Consumption and Traffic Statistics
- Acquiring and Managing Environmental Knowledge
- Environmental Online Communication and Collaboration
- Virtual Communities on Sustainability and Environmental Protection
- E-learning Technologies for Building Environmental Awareness
- Environmental Web Portals (Carbon Trading, NGOs, Environmental Indicators, etc.)
- Environmental Applications of Geographic Information Systems
The IS Board of the ACS sponsors three awards for the best three papers on the topic of Environmental Sustainability of ICT at ACIS 2007.
Health Information Systems
Professor Brian Corbitt brian.corbitt@rmit.edu.au
Associate Professor Jeffrey Soar soar@usq.edu.au
Dr Judith Symonds judith.symonds@aut.ac.nz
Health Information Systems is a growing area of research across the IS community. With significant funding coming online in applications of IS principles and practice to all areas of health, it is important to expose recent research to the Australian IS community. Papers are invited on topics such as Laboratory Information Systems, Health Management Systems, Health Infomatics, Military Health Information Systems, Information Systems in Nursing, in injury management, in sports management and in hospital administration. New areas such as the application of IS for the collection of evidence for medical practice and procedures or policy implications of government smart cards to manage national health are also welcome.
Papers submitted to this track will be further reviewed for possible inclusion in a special issue of the electronic Journal of Health Informatics (eJHI) http://ejhi.net/ojs/index.php/ejhi
ICT Governance, Strategic Alignment and Service Management
Dr Aileen Cater-Steel caterst@usq.edu.au
Professor John Gammack j.gammack@griffith.edu.au
Dr Keith Sawyer wkeithsawyer@hotmail.co.uk
There is growing awareness of the need to provide management processes that specify decision rights and provide an accountability framework to encourage desirable use of information and communications technology (ICT) in organisations. Many organisations are now adopting ICT governance frameworks to clearly define three elements of corporate IT management: a list of decisions for effective IT management; identification of the people responsible for the decisions; and methods of controlling and monitoring the decisions. Associated with ICT governance is the management of IT services provision. Organisations are grappling with the challenges of improving incident and problem management for business-critical applications while improving service levels, reducing support costs and lowering incident resolution times.
This track welcomes papers related to the following topics:
- Implementation of frameworks including:
- de facto standards such as CobiT—Control objectives for information and related Technology and ITIL—IT Infrastructure Library
- Australian standards such as AS 8015—Corporate governance of information and communication technology and AS 8018—ICT Service Management
- International standards such as ISO 20000—IT Service Management and ISO 17799—IT Code of practice for information security management
- Industry specific governance frameworks (e.g Health).
- Research related to IT Service Management, IT operations and organization structure of IT service (centralized, decentralized, outsourced)
- Formulation and implementation of IT Service Level Agreements (SLAs)
- Human Resource change management issues associated with ICT governance and IT service management
- Role of CEOs, CIOs, IT Operations Directors, Problem Managers, Service Desk Managers, IS Auditors in ICT Governance
- Management issues associated with IT risk and security
- IT asset management and problem/incident resolution management.
Papers submitted to this track will be further reviewed for possible inclusion in a special issue of the International Journal of Services Technology and Management www.inderscience.com/ijstm/
and a special issue of the journal, Information Systems Management.
Information Management
Professor Amanda Spink ah.spink@qut.edu.au
Professor Paula Swatman paula.swatman@unisa.edu.au
This track brings together a range of related issues which were formerly scattered across a wide range of disciplines, including: information science, information retrieval, library studies, records management, archiving and security. The management of information is an importance area of research in the 21st century. Information management includes consideration of the technical user and organizational aspects on collecting, organising and accessing information.
Topics relevant to this track include:
- Management of information
- Information behavior
- Information/Web retrieval
- Managing / preserving digital resources - within and across organisations
- Knowledge management; knowledge communities
- Digital libraries
- Electronic access to information
- Personal information management
- Digital rights management
- Ethics in information access and use
- Security and privacy of information
Revised and extended versions of papers submitted to this track will also be considered for possible publication in the Journal of Theoretical and Applied Electronic Commerce Research http://www.jtaer.com/.
Information Quality
Dr Latif Hakim hakim@usq.edu.au
Professor Andy Koronios Andy.Koronios@unisa.edu.au
“…. Poor data quality is like dirt on the windshield. You may be able to drive for a long time with slowly degrading vision, but at some point, you either have to stop and clean the windshield or risk everything”
Ken Orr (November, 2000), Cutter Consortium
The Good, the Bad and the Data Quality.
Information Quality has been rated as a top concern to data and information consumers and has been reported as a major factor affecting the success of information systems. We are honoured to establish the Information Quality Track within the AIS 2007 Conference. The Information Quality Track encourages the submission of quality papers, panel, tutorial and workshop proposals dealing with (but not limited to) the following topics:
- IQM strategy, policies and standards
- IQM concepts, measures, and tools
- IQM theory, models and methodologies
- Costs of IQM and cost/benefit analysis of IQM improvements
- IQM research directions
- Metadata quality problems
- Information mapping and information sharing
- Information quality in the era of Internet and e-business
- Success factors affecting IQM
- Empirical research in fields of IQM
- IQM Applications and case studies
Papers submitted to this track will also be considered for possible publication in the International Journal of Information Quality.
Information Systems, Culture and Society
Dr Laurel Dyson Laurel.E.Dyson@uts.edu.au
Dr Marie-Christine Deyrich mc.deyrich@wanadoo.fr
Cultural and social issues are now recognized as significant factors in IS design, implementation and adoption. In the era of globalization, with many organizations doing business beyond national borders, culture can no longer be ignored. Moreover, the cultural diversity of the workforce within the organization and the increasing diversity of many societies raise questions regarding the effective deployment and use of information systems. In addition, there is growing concern over the ethical implications of information systems for work and society as they extend their reach more and more into areas of modern life.
Possible topics include but are not limited to:
- Cultural and social issues of IS design, implementation and practice
- Information systems for managing cultural diversity in the workforce
- The impact of information systems on cultural groups and the role of systems in revitalizing communities
- Ethical issues and moral responsibility in IS
- Cultural presence and intercultural dialogue on the world wide web
- Cultural issues in interface design and use
Information Systems Education
Assoc Prof Kathy Lynch KLynch1@usc.edu.au
Dr Ravi Seethamraju r.seethamraju@econ.usyd.edu.au
Volatility of business environments, increasing outsourcing of IT infrastructure and business processes, increasing demand for multi-disciplinary and cross-functional soft skills, decline in interest for IT/IS courses generally, and a higher dependence on international students' market, are some of the factors forcing universities to review their curriculum and rethink the design and delivery of their courses. Given the rapid evolution of educational technologies and business conditions, pressures on universities for funding, and demands on universities to align their curriculum with industry requirements, updating the curriculum and delivery methods is a perennial challenge.
In spite of several innovative teaching and learning strategies designed and implemented by universities in Australia, the gap between the industry requirements and what universities could offer is still growing as per the industry reviews and reports. The challenge for IS education in this environment is enormous.
The track on IS education will present many of these challenges and offer strategies or examples for the future of IS education.
Possible topics for this track, though not exclusive, include:
- Curriculum design and models
- Aligning curriculum with industry requirements
- e-Learning in IS education
- Impact of IT outsourcing on curricula and pedagogy
- Business process management education
- Cross-disciplinary courses serving other faculties
- Integration of curriculum across various business disciplines using IS curricula
- Enterprise systems education
- Group work in IS education
- Experiential learning
The track chairs have secured permission to publish enhanced versions of suitable papers in the Journal of Informatics Education Research. This journal is sponsored by the Association of Information Systems Special Interest Group on Education (AIS SIG ED: IAIM), International Academy of Information Management. The web site for the journal is www.iaim.org and the editor is Prof Mary Granger from George Washington University.
Information Systems Security & Privacy
Dr Jianming Yong yongj@usq.edu.au
Prof. Ed Dawson e.dawson@qut.edu.au
Dr Michael Lane lanem@usq.edu.au
Professor Gerald Quirchmayr gerald.quirchmayr@univie.ac.at
Organizations depend on their information systems for their business. More and more individuals are using the Internet to manage their personal finances. Information security and privacy are significant concerns in both these situations. This track aims to address the security and privacy challenges that businesses and individuals face as they seek to accomplish their respective goals when developing, using or evaluating systems. Papers are called for from researchers, practitioners and government officers on topics related to information security and privacy. Topics include but are not limited to:
- Social, legal and ethical issues of information security and privacy
- Strategy development, implementation and evaluation for information security and privacy
- Policy development, implementation and evaluation for information security and privacy
- Organizational risk management
- Digital identity security and privacy
- Information security and privacy modeling and analysis
- Information forensics
- Network security and analysis
- E-commerce/business security
- M-commerce security and privacy
- Access Control for IS
- E-learning security
- IS assurance and auditing
- E-health security and privacy
- Trust issues in information security technology
- Information security management
- Application of security and privacy in information systems
- Design architectures for information system security and privacy
- Information system security and privacy in the SME (Small and Medium Enterprises) sector
- Information standards for security and privacy
- Operational level information security and privacy
- Governance of information security and privacy
Selected high-quality papers from this track may be invited to be further developed and published in journals such as the Journal of Information System Security http://www.jissec.org/, and the Journal of Theoretical and Applied Electronic Commerce Research http://www.jtaer.com/.
Information Systems and Small Business
Assoc Prof Julie Fisher julie.fisher@infotech.monash.edu.au
Dr Craig Parker craig.parker@deakin.edu.au
It is widely recognised in the literature that small and medium enterprises (SMEs) and small businesses in particular play an important role in many national economies throughout the world. The contribution of small businesses to these economies is dependent, in part at least, on whether small firms can respond effectively to ongoing pressures from globalisation, price competition and supply chain streamlining. This track will provide a platform for exploring how Information Systems (IS) can help small businesses to address these pressures, and the associated IS issues and challenges they face.
The objective of this track is to solicit quality papers from multiple disciplines and from around the world which, among other things, could include:
- identifying potential or novel uses of IS by small businesses
- examining the current use of IS by small businesses across all areas of business
- exploring the issues faced by small businesses in advancing with IS
- scrutinising the role of universities, governments, consultants, solution providers and larger trading partners in facilitating effective IS use by small businesses.
High quality extended versions of papers in this track may be considered for publication in the Journal of Information Systems and Small Business (JISSB).
Information Systems Supporting Mobile Work & Leisure
Professor Christopher Lueg christopher.lueg@utas.edu.au
Dr Nicola Bidwell nicola.bidwell@jcu.edu.au
Mr Dean Carson dean.carson@cdu.edu.au
Professor Gerhard Schwabe schwabe@ifi.unizh.ch
We are interested in research exploring information technology support for mobile and typically information-intense activities. These may range from work activities that require moving around (eg parking enforcement officers, tour guides) to more leisurely activities including touring and backpacking.
Networking and Virtual Organisations
Dr Latif Hakim hakim@usq.edu.au
Assoc Prof Nilmini Wickramasinghe nilmini@stuart.iit.edu
The current era is associated with two main interrelated trends in the global market that have brought the concepts of networking, virtual organisations and virtual teams to the forefront of management attention:
- Widespread and successive waves of technology-driven innovations in information and communication technologies (ICT);
- A constant increase in customer demands in areas of product and service cost, quality, delivery, technology, and cycle time brought about by increased global competition.
Customer demands force organisations to concentrate on core activities and outsource other activities to those with specialised expertise, capable of taking advantage of economies of scale. On the other hand, new innovative information technologies such as the Internet, electronic commerce, World Wide Web (www) and mobile commerce bring with them ubiquitous connectivity, real-time access and overwhelming volumes of data and information. The virtual organisation is a network of organisations, legally separated but operationally interdependent companies, each contributing a key component of the overall set of processes that result in the delivery of the product and the service. Virtual team may refer to almost any association of people who are linked, not by face-to-face relationship but by sharing information through an electronic network.
Papers are called for on topics including but not limited to the following:
- Virtual organisations (VO) / virtual team (VT) concepts, theory, and measures
- Networking strategy, policies and standards for VO/VT
- Network models for VO/VT
- Cost/benefit analysis of VO/VT
- Trust and information flow / sharing for VO/VT
- The role of IT innovations (e-commerce, e-collaboration, etc.) in success of VO/VT.
- Success factors affecting VO/VT
- Empirical research in fields of VO/VT
- VO/VT applications and case studies
Papers submitted to this track will be further reviewed for possible inclusion in a special issue of the International Journal of Networking and Virtual Organisations www.inderscience.com/ijnvo/
Theoretical and Philosophical Foundations of Information Systems
Dr Deborah Bunker d.bunker@unsw.edu.au
Professor Tanya Castleman tanya.castleman@deakin.edu.au
Dr Darryl Coulthard dwcoulth@deakin.edu.au
This track expands the theme of a panel that was held at ACIS 2004 in Hobart.
Topics may include (but are not limited to):
- Positivism versus relativism in IS research
- Development of normative models and frameworks in IS
- Understanding IS research traditions and their influence on our research directions
- Epistemological positions in IS
- Critical and postmoderm perspectives in IS
- Theoretical models and frameworks in IS
- Contemporary developments in foundation disciplines that may be relevant to, or inform debate in the IS field
This track welcomes theoretical and empirical papers as well as those that seek to explore ideas and philosophy in IS by expressing a position.
Women and Information Systems
Dr Lorraine Staehr L.Staehr@latrobe.edu.au
Ms Charmaine Ryan ryan@usq.edu.au
Information systems (IS) impact on all aspects of life in society today. There is evidence to suggest that in the western world men and women use IS to a similar extent overall, although they may be affected differently by them. The developers of information systems (IS) are predominantly men due to the low participation rates of women in the IS workplace. Moreover it is disturbing to note that this situation is unlikely to change in the immediate future due to the low proportion of women currently enrolled in IS higher education programs.
This track invites original research papers that address issues related to gender and IS. Possible topics include (but are not limited to):
- gender and IS as an ethical issue
- gender and the IS workplace (e.g. retaining women, improving women’s work environment, IS career pathways for women)
- gender and IS development
- gender and IS education (e.g. increasing the enrolment, retention, and/or progression rates of women in higher education)
- the role of gender in human interaction with IS
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